Customer Service - Pay Online
PLEASE READ THIS IMPORTANT MESSAGE REGARDING ONLINE PAYMENTS
When making a payment online, if you receive the message "TRY AGAIN LATER", there is a possibility the payment was accepted. Please verify with your bank if the payment was deducted from your account the following business day before entering the payment again. You may also call Customer Service the next business day at 866-255-9397 to confirm if the payment posted to your account. We apologize for any inconvenience.
To ensure your account is only charged once, PLEASE DO NOT CLICK ON THE REFRESH/RELOAD BUTTON WHILE MAKING A PAYMENT ONLINE!
A transaction fee is applicable when utilizing the online payment system. The transaction fee to make your payment online is automatically calculated based upon your payment due date and is included in your debit amount. The applicable transaction fees are listed below:
Payments made prior to the payment due date $2.00 0-5 days past the payment due date $2.00 6-12 days past the payment due date $7.50 13+ days past the payment due date $12.00
New South Federal Savings Bank does not receive any portion of this fee.
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