Phony web sites are often used in connection with e-mail fraud. Fraudsters create a web page or web site similar to that of a legitimate company, using a URL address similar to that of a reputable business. For example, the address of the phony web site or web page may use a common misspelling of the company’s name or may add a word, symbol or number before or after the name. Or, you could accidentally mistype the address of a legitimate site in your browser and end up on the phony site. The fraudster’s hope is that you will continue to conduct your online transactions as usual, entering personal information, account numbers, and passwords.

If you have been directed to a fraudulent web site, please e-mail the web address of the fraudulent web site to customerservice@newsouthfederal.com. If you have provided private information about your New South account, please contact us immediately at 1.866.255.9397.
What to do if you are a victim:

• Contact us immediately at 1.866.255.9397 and alert us to the situation.
  
• If you disclosed sensitive information (account numbers, credit card numbers, Social Security numbers), you should also contact one of the three major credit bureaus to discuss whether you need to place a fraud alert on your file. A fraud alert will help to prevent thieves from opening a new account in your name. Here is the contact information for each bureau’s fraud division:
  
  Equifax
  800-525-6285
  P.O. Box 740250
  Atlanta, GA 30374
  
  Experian
  888-397-3742
  P.O. Box 1017
  Allen, TX 75013
  
  TransUnion
  800-680-7289
  P.O. Box 6790
  Fullerton, CA 92634
  
  Report all suspicious activity to the Federal Trade Commission through the internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT (877-438-4338).